Shipping Policy

We strive to ship your order as quickly as possible. Stock orders will be shipped in standard shipping times which are 1 - 3 working days. Notification will be sent via email for out of stock items, with an expected ship date. However, standard shipping times are not guarantees or promises that a product will ship on a specific day. Please contact us you wish to find out the expected date of shipment on a particular item or order.

Please review our shipping options and policies, and plan your purchases accordingly. Due to special package requirements we may not be able to ship products to certain areas or may be constrained on our shipping options.

Standard Shipping

We normally use United Parcel Service (UPS) Expedited or Express, we will occasionally use DHL Express. United States Postal Service can also be used however delivery times are 10-21 days dependent on location.

International Shipping (Exports)

Please note that importation fees and taxes may be payable to the destination country's customs service, this is beyond our control and these fees are not included in the shipping costs the we charge. In the event of a customs charge, your shipment will not be delivered to you if you do not pay the fees to the delivery company. It is important to note that we will not refund your shipping costs if you decide not to accept the delivery by failing or refusing to pay your customs fees which result in the shipment being returned to us.

Signature and Physical Address

All orders require a signature upon delivery. Therefore, a physical address is needed.

Rerouting

Packages cannot be rerouted once shipped for customer security and logistical reasons.

Special Shipping Offers

Special shipping offers may supersede these policies.